How This FAQ Works for You
We built this page around the real questions that come up when you're managing your account — not a generic help document. Whether you're adding funds via Nagad, switching from mobile browser to the app, or checking why a withdrawal is pending, the answers here follow the actual steps we use on our end. Deposits through bKash, Nagad, and Rocket are processed
through the wallet number shown in your account cashier. You confirm with your PIN on your end; we match the reference on ours. Withdrawals go back to the same wallet you deposited from — that's the verification path we follow to keep your account secure. If something doesn't clear straight away, the first step is always to check that the wallet number
matches exactly. For anything not covered here, our support team is reachable via live chat directly from the lobby. Players in Dhaka and elsewhere across Bangladesh can also reach us through the in-account message centre.
- bKash deposits
- Nagad transfers
- Rocket payments
- Live chat support